What Makes a Great Conversational AI Experience?
We have all had poor interactions with voice bots. So what's needed to improve these experiences for customers? Find out in this on-demand webinar with Bitext and OneReach.ai. Learn why customers are rejecting simple IVRs, chatbots, and menu-driven voice bots to embrace more human-like bots that understand customer intent and respond correctly to meet customer needs.
In this webinar you’ll learn...
- The current state of Conversational AI and NLU
- Obstacles stopping companies from having a 100% conversational platform
- Tips to build a great Conversational AI experience