As the global leader in space exploration, NASA deploys hundreds of space missions in any given year. During those missions, space to ground communication is essential to a mission’s success and can be filled with crucial communication insights. In 2020, NASA turned to Deepgram to capture voice data and observations to help inform future missions and problem areas to look out for. In this fireside chat, we will discuss the various ways NASA uses voice technology within the organization, especially as it relates to these critical space missions. We will share a few real-life examples of observations they were able to capture through voice technology and touch on the importance of it for organizations everywhere.