The buzz around voice technology is real—it has the potential to power the next wave of modern applications and give businesses a competitive advantage. But speech technology has historically been a challenging problem for enterprises, one that has languished under legacy tech providers for decades. The pandemic brought this problem to the forefront, with enterprises relying on a heavy volume of video conferencing calls full of team members speaking over each other, background noise, diverse accents, and more. This sudden shift helped businesses realize that audio conversations hold a treasure trove of data and insights that can unlock valuable employee and customer insights.
In this opening keynote, Deepgram CEO and co-founder Scott Stephenson kicked off What's Next in Voice—breaking down the resurgence of voice technology with recent innovations and what lies ahead.
