---
title: Webinar | The Future of Voice Technology in Customer Experience
image: https://offers.deepgram.com/hubfs/live-webinar-future-of-voice-tech-in-CX-linkedin-1200x628@2x.png
---

[![Deepgram-wordmark-white@2x-1](https://offers.deepgram.com/hs-fs/hubfs/Deepgram-wordmark-white@2x-1.png?width=1600&height=309&name=Deepgram-wordmark-white@2x-1.png "Deepgram-wordmark-white@2x-1")](https://deepgram.com/)

###### WEBINAR

# **The Future of Voice Technology in Customer Experience**

### **Tues, Feb 15 at 11 AM PT | 2 PM ET | 7PM GMT**

**Presented by Deepgram with Opus Research, Authenticx, and Tethr**

[Save My Seat](https://offers.deepgram.com/the-future-of-voice-technology-in-customer-experience#page-form-webinar-live)

![Future-of-Voice-Tech-in-CX-logo-set@2x](https://offers.deepgram.com/hubfs/Future-of-Voice-Tech-in-CX-logo-set@2x.png)

Our previous webinar focused on the [**Importance of Voice Technology on the Customer Experience**](https://offers.deepgram.com/importance-of-voice-technology-for-customer-experiences-on-demand?hsLang=en), why it was the top use case in the [**2022 State of Voice Report**](https://deepgram.com/state-of-voice-technology-2022/?utm_campaign=0122%20State%20of%20Voice%20Technology%20Report&utm_source=website&utm_medium=globalheader&utm_content=2022sovreport), and what ROI you may see with implementing a Voice enabled Customer Experience.  The second part of this webinar series will focus on what more we can learn from customer conversations and what actions can be taken to truly improve CX.

In this webinar, our panel featuring **Deepgram**, **Opus Research, Authenticx** and **Tethr** will discuss the future of CX with Voice.

#### **You will also learn...**

- How post-interaction surveys may not be needed
- How sentiment analysis can be used to reduce churn
- What new innovations in voice-enabled CX are in the works

#### **Live on Tuesday, February 15**

#### **11 AM PT | 2 PM ET | 7 PM GMT**

#### Register Now

### MEET THE SPEAKERS

**Derek Top**

*Senior Analyst & Research Director*

**Opus Research**

**Shadi Baqleh**

*Chief Operating Officer*

**Deepgram**

**Amy Brown**

*Chief Executive Officer*

**Authenticx**

**Steve Trier**

*Chief Operating Officer*

**Tethr**

## Learn new ways supercharge your customer service.

[Save My Seat](https://offers.deepgram.com/the-future-of-voice-technology-in-customer-experience#page-form-webinar-live)

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