Case study

Tethr and Deepgram Partner to Unlock Valuable Customer Insights Hidden Within Voice Data

Tethr is a cloud-based conversation intelligence platform that combines powerful AI, machine learning and over a decade of customer experience and sales research to surface contextual insights from phone calls and other customer interactions. Learn how Deepgram helps Tethr provide customers with more accurate transcripts that improve business outcomes.

In this case study you will learn...

• Initial challenges Tethr faced
• Business needs to drive seamless customer experiences
• Benefits to an AI driven speech solution