Voice Bots: Buy or Build?

If you are thinking about adding or improving your old voice assistant or IVR with a voicebot, should you buy it or build it?  Unfortunately, the question is not that simple. We will discuss the core components of a voicebot.  Then we will go into what should be configured by you, and how you should think about integrating into your customer process.  Finally, we discuss the major industry changes and how it may affect your voicebot decisions.

Tune into this panel discussion on-demand to learn insights from Jeff "Susan" Ward, AI Speech Engineer at Deepgram and Kevin Fredrick, Managing Partner at OneReach.ai.