How to Evaluate ASR Solutions

Identifying requirements and testing vendor solutions is already a lot of work, but it’s harder when you aren’t sure where to start, or worse, when vendors try to win your business using vanity metrics.  When evaluating ASR or automated speech recognition providers, there are considerations around accuracy, speed, cost, scale and usability that all carry different weights depending on your use case.  Then, making sense of the metrics that come from testing in relation to those criteria is another big piece of homework.  In this webinar, we aim to simplify the evaluation process with example requirements, criteria and metrics and share a companion guide for you to take into your next ASR eval process.